Frequently Asked Questions

About the Studio

Why should I choose Røe Pilates?

Røe Pilates offers an intimate and highly personalised Pilates experience in a luxury setting. Our single-gender policy allows men and women to train in separate, comfortable environments without distraction. With small class sizes, every client receives focused attention and tailored guidance.

Where is Røe Pilates located?

Røe Pilates is tucked away in a discreet, premium space in the heart of Hackney, offering both convenience and privacy for our members.

What makes Røe Pilates different from other studios?

We believe Pilates is best experienced without the noise and rush of a crowded class. That’s why Røe Pilates offers an intimate, distraction-free environment where your progress is our priority .

Preparing for Your Class

What should I wear?

Wear comfortable, fitted activewear that moves with you. Grip socks are required for safety and stability .

Can I use changing facilities?

Absolutely — our changing facilities are designed to offer you both convenience and complete privacy

What is your studio cleaning protocol?

We operate a strict clean-between-classes policy, sanitising all equipment and high-touch areas to ensure every session starts fresh.

Booking & Attendance

How do I book a class?

Book easily through our website where your space is confirmed instantly .

Is there a waiting list for fully booked classes?

Yes , join the waiting list and you’ll be notified if a space opens up.

What happens if I miss a class?

We require 24 hours’ notice to reschedule. Missed classes cannot be refunded or rescheduled.

What should I do when I arrive?

Arrive 10 minutes early to prepare, settle in, and enjoy a calm start to your session.

Memberships, Packages & Payments

What’s the difference between a package and a membership?

With a package, you pay upfront for a fixed number of sessions and use them at your own pace. A membership renews automatically, giving you consistent access each month.

Can I get a refund?

While we don’t provide refunds, our 24-hour cancellation policy lets you move your booking to another date.

Other questions

Is Røe Pilates for beginners?

Yes. Our instructors adapt exercises to suit all levels, making classes accessible for complete beginners while still challenging experienced clients.

Do you run women-only classes?

Yes — we provide separate classes for men and women to ensure everyone feels at ease and fully able to focus on their practice.